Privacy Policy
Last Updated: October 22, 2025
1. Introduction
Welcome to Convert Bank Statement AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our bank statement conversion service.
2. Information We Collect
2.1 Personal Information
We collect the following personal information:
- Name and email address (when you create an account)
- Payment information (processed securely through Stripe)
- Google profile information (if you sign in with Google)
2.2 Bank Statement Data
When you upload bank statements for conversion, we temporarily process the documents. We do not store your bank statements permanently. Files are processed and then deleted from our servers.
2.3 Usage Information
- Conversion history (dates, file names, page counts)
- Usage metrics (number of conversions, pages processed)
- Device and browser information
- IP address and log data
3. How We Use Your Information
We use your information to:
- Provide and maintain our bank statement conversion service
- Process your uploaded documents and generate converted files
- Manage your account and subscription
- Process payments through our payment processor (Stripe)
- Track usage limits and enforce subscription tiers
- Send service-related notifications
- Improve our services and develop new features
- Ensure security and prevent fraud
- Comply with legal obligations
4. Data Storage and Security
4.1 Data Storage
Your account information is stored securely in MongoDB Atlas. Bank statements are processed temporarily and are not stored permanently on our servers.
4.2 Security Measures
- Encryption in transit (HTTPS/TLS)
- Secure authentication using NextAuth.js
- Payment processing through PCI-compliant Stripe
- Regular security audits and updates
- Access controls and monitoring
While we implement industry-standard security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share data with:
5.1 Service Providers
- Stripe: Payment processing
- Google Cloud: Document processing and AI services
- MongoDB Atlas: Database hosting
- Vercel: Application hosting
5.2 Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.
6. Data Retention
- Account Data: Retained while your account is active
- Bank Statements: Deleted immediately after processing
- Conversion History: Retained for account management and analytics
- Payment Records: Retained as required by law (typically 7 years)
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Withdraw consent for data processing
- Object to certain data processing activities
- Lodge a complaint with a supervisory authority
To exercise these rights, please contact us at privacy@convertbankstatement.ai
8. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session and authentication
- Remember your preferences
- Analyze usage patterns (Google Analytics)
- Improve user experience
You can control cookies through your browser settings, but this may affect functionality.
9. Third-Party Links
Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of our service after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: privacy@convertbankstatement.ai
- Website: https://convertbankstatement.ai