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Terms of Service

Last Updated: October 22, 2025

1. Acceptance of Terms

By accessing or using Convert Bank Statement AI ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. Description of Service

Convert Bank Statement AI provides an automated service for converting bank statements from PDF format to structured data formats (CSV, Excel, JSON). The Service uses artificial intelligence and machine learning to extract and format transaction data.

3. User Accounts

3.1 Registration

  • You must be at least 18 years old to create an account
  • You must provide accurate and complete information
  • You are responsible for maintaining the confidentiality of your account
  • You are responsible for all activities under your account

3.2 Account Security

You must notify us immediately of any unauthorized use of your account. We are not liable for any loss resulting from unauthorized use of your account.

4. Subscription Plans and Billing

4.1 Plans

We offer several subscription plans:

  • Unregistered: Limited free access (1 upload/day, 3 uploads/month)
  • Registered: Free account (2 uploads/day, 10 uploads/month)
  • Professional: Paid plan (1,000 pages/month)
  • Business: Paid plan (5,000 pages/month)
  • Enterprise: Paid plan (20,000 pages/month)

4.2 Billing

  • Subscriptions are billed monthly in advance
  • Payments are processed securely through Stripe
  • You authorize us to charge your payment method for all fees
  • All fees are non-refundable except as required by law
  • We reserve the right to change pricing with 30 days notice

4.3 Cancellation

You may cancel your subscription at any time. Upon cancellation, you will retain access to paid features until the end of your billing period. After that, your account will be downgraded to the Registered tier.

5. Acceptable Use

5.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms.

5.2 Prohibited Activities

You agree NOT to:

  • Upload fraudulent or stolen documents
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Attempt to gain unauthorized access to the Service
  • Interfere with or disrupt the Service
  • Use automated systems to access the Service without permission
  • Reverse engineer or attempt to extract source code
  • Share your account credentials with others
  • Resell or redistribute the Service

6. Data and Privacy

Your use of the Service is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our collection and use of your data as described in the Privacy Policy.

  • We do not permanently store your bank statements
  • Files are processed and then deleted
  • We retain metadata about conversions for analytics
  • You are responsible for the accuracy of uploaded documents

7. Intellectual Property

7.1 Our Rights

The Service and all associated content, features, and functionality are owned by us and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our permission.

7.2 Your Content

You retain ownership of documents you upload. By uploading documents, you grant us a limited license to process and convert them. This license terminates when the file is deleted from our servers.

8. Disclaimers and Limitations

8.1 Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. The Service is provided "as is" and "as available" without warranties of any kind.

8.2 Accuracy

While we use advanced AI technology, we do not guarantee 100% accuracy in conversions. You are responsible for verifying the accuracy of converted data. We are not liable for errors in converted documents.

8.3 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content you upload to the Service

10. Termination

We reserve the right to suspend or terminate your account at any time for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Extended non-payment
  • Any reason at our discretion

Upon termination, your right to use the Service will immediately cease. We may delete your account data after termination.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by email or through the Service. Your continued use after changes constitutes acceptance of the modified Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which we operate, without regard to conflict of law principles.

13. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive your right to participate in class action lawsuits.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Contact Information

If you have questions about these Terms, please contact us:

  • Email: legal@convertbankstatement.ai
  • Website: https://convertbankstatement.ai

By using Convert Bank Statement AI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.